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Turn Google voicemail on or off

If you get voicemails on your mobile, home, and work phones, you can use Google voicemail to check them all at once.

Turn on Google voicemail for a phone

  1. On your computer, open Google Voice.
  2. At the top left, open Menu   Legacy Google Voice. Google Voice will look different, but you’re in the right place.
  3. At the top right, open Settings   Settings.
  4. Click the “Phones” tab.
  5. Under your forwarding phone, click Activate Google voicemail on this phone.
  6. Follow the instructions to turn on Google voicemail.

Switch back to your phone’s voicemail

  1. On your computer, open Google Voice.
  2. At the top left, open Menu   Legacy Google Voice. Google Voice will look different, but you’re in the right place.
  3. At the top right, open Settings    Settings.
  4. Click the “Phones” tab.
  5. Under your forwarding phone, click Deactivate Google voicemail on this phone.
  6. Follow the instructions to turn off Google voicemail.

Note: If you’ve deleted your Google Account and can’t turn off Google voicemail, call your cell phone company. Ask them to remove “conditional call forwarding” from your account.

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